Tips: Shopping Tip List
Here's a list of tips you should consult when shopping online. Print this page and keep it in a handy place so it will be easy to review before you order.
- Trust your instincts. If you don't feel comfortable buying or bidding on an
item over the web, or if you feel pressured to place your order immediately, maybe you
- Be knowledgeable about web-based auctions. Take special care to
familiarize yourself not only with the rules and policies of the auction site itself but with
the legal terms (warranties, refund policy, etc.) of the seller's items that you wish to bid
- Double check pricing. Be suspicious of prices that are too good to be true.
Also consider carefully whether you may be paying too much for an item, particularly if
you're bidding through an auction site. You may want to comparison shop, online or
offline, before you buy. Make sure there are not extra shipping or handling
out what information the seller is gathering from you, how the information will be used,
be a link to it from the seller's home page, or it could be included with the
- Review the return, refund, and shipping and handling policies as well as the
other legal terms
. If you can't find them, ask the seller through an e-mail or
telephone call to indicate where they are on the site or to provide them to you in writing.
See Legal Terms.
- Make sure the Internet connection is secure. Before you give your
payment information, check for indicators that security software is in place. See
- Use the safest way to pay on the Internet. Pay for your order using a credit
card. See Payment.
- Print the terms. You should print out and date a copy of terms, conditions,
warranties, item description, company information, even confirming e-mails, and save
them with your records of your purchase. See Recordkeeping.
- Insure the safe delivery of your item. If you're concerned you may not be
home when your package is delivered and that someone may take it if it is left on the
doorstep, ask whether you can specify that the shipper must receive a signature before
leaving the package. Or, it may be safer to have the package delivered to your office. See
- Inspect your purchase. Look at your purchase carefully as soon as you
receive it. Contact the seller as soon as possible if you discover a problem with it. Tell the
seller in writing about any problems you have, ask for a repair or refund, and keep a copy
of your correspondence. See Legal Terms.